Shipping policy
SHIPPING & PAYMENT POLICY
Shipping:
OAC Pens ships worldwide subject to courier availability and destination regulations.
Shipping timelines may vary depending on:
- Product availability
- Customization requirements
- Destination country
- Courier and customs processing
Estimated delivery timelines are provided for reference only and may be subject to delays beyond our control.
Shipping charges, customs duties, taxes, and import fees (if applicable) are the responsibility of the customer unless otherwise stated.
Once an order has been dispatched, tracking details will be shared with the customer where available.
Bespoke & Customized Orders:
Customized, engraved, and bespoke products may require additional production time before dispatch.
Production timelines for commissioned pieces will be communicated during the order process.
Payment:
OAC Pens accepts secure payments through approved payment methods available at checkout, including:
- Credit & Debit Cards
- Bank Transfer / Net Banking
- Approved Online Payment Gateways
Orders will be processed only after successful payment confirmation.
For international bank transfers, any intermediary banking charges or currency conversion fees shall be borne by the customer.
Prices may exclude shipping charges, customs duties, taxes, or local import charges unless specifically mentioned.